![]() ![]() If this didn't resolve the issue - move on to the next thing in line on your network. If you have the ability, you can try replacing your modem and/or router and then start a trace once again to see if the behavior persists. This is where you may need to get your ISP involved. The last thing in line would be your modem and/or router. Try replacing your ethernet cable with a new one you know works - and then start the trace again. If you did still see the same behavior, move on to the next thing in line (which would either be your ethernet cable or wireless signal). If you don't, you know the issue has to do something with your computer. ![]() Try tracing from another machine to see if you still see the same behavior as before. Start with eliminating the issue lying within your computer. What seems to work the best (in our opinion) is to start at your computer and work out. The goal at this point should be to isolate and eliminate any variables (that you have control over) to see if you can definitively narrow down what the source of the problem may be here. the computer, cables, modems or other devices, etc). That *may* indicate an issue internally (i.e. I definitely can see a lot of packet loss that travels all they way from the starting hop to the final destination. You *may* want to try switching packet types to see if the final destination responds better using UDP or TCP (by going to "Edit" -> "Options" -> "Engine" and switching the packet type to either "UDP Packets" or "TCP Packets"). It is really tough to tell what is going on in your trace - due to the final destination being kind of muddy (not responding to ICMP Echo requests some of the time). Sorry to see you are running into network issues! #2871 - 06/21/16 06:44 PM Re: Is it my ISP, my local network or my VPS? Can anyone make any sense of where my problem is? Please see attached image of the last 30 minsĮdit: Adding second screenshot for illustrating changing connection to MTN SA .sz-02.jpg I have only just installed PingPlotter and really dont understand what I am seeing on the graph. I have had the server checked out by cPanel guys and they think it could be the ISP after checking and not being able to find a problem on the VPS, according to .za (The VPS host) they do not have any firewalls on un-managed servers so the timeout should not be them. Were able to have two connections here as were very close to the South African border so we can use a South African modem with a sim card in it. I get the timeouts only when on the Swaziland connection (which is intermittent). One is SPTC Swaziland and the other is MTN South Africa. ![]() I have been having intermittent trouble (timeouts) connecting to my VPS server which is running We have two internet connections at work. ![]()
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